0800 634 4484    Mon-Fri 0900-1730
Outback specialists since 2012


Outback BBQ Warranty Information

Outback BBQ Warranty Information


OUTBACK® WARRANTY OUTBACK® barbecues are warranted to the original purchaser against defects in materials and workmanship:

¨  Porcelain coated roasting hoods and stainless steel roasting hoods are warranted for a period of two (2) years from the date of purchase.

¨  Stainless steel burners and cast iron burners are warranted for a period of two (2) years from the date of purchase.

¨  Other parts are warranted for a period of one (1) year from the date of purchase. OUTBACK® will, within above periods, supply replacements for defective parts free of charge provided that:

¨  The product has not been used for trade, professional or hire purposes.

¨  The product has not been subjected to misuse or neglect, including fat fires and flare ups or use of a faulty or incorrect regulator.

¨  The product has not sustained damage through foreign objects, substances or accidents.

¨  The care and maintenance instructions given in your Outback manual have been followed.


 If the product includes one or a number of parts or accessories, only the defective accessory or part will be replaced i.e. Hose, Regulator, Rotisserie, Piezo Ignitor, Roast Hood and Side Burner. Fat fires are not covered under warranty.


Any warranty & guarantee claims shall be rendered void in the event of improper use of the BBQ or the use of non-approved fuels. Discolouration , rusting or slight deformation of parts exposed directly to the flames ( grill / griddle / flame tamers / burners ,etc ) do not impair the function of the BBQ and do not form a basis for any claims.

This warranty is offered as an extra benefit and is in addition to the customers’ statutory rights.

OUTBACK® does not in any way warranty the gas cylinder.

In the unlikely event that you experience problems with a barbecue, please fill in our warranty form at: https://www.outbackbarbecues.com/pages/warranty-form



Outback International UK Limited
Unit 4, Madley Airfield Industrial Estate
Stoney Street
HR2 9NQ                              


HELPLINE NUMBER: 0143 226 647

Send email

Now Group UK Ltd
Company Number 03697761. Registered in England - VAT Reg. Number 697 7980 43